See how we take care of our customers' experience with reliability, top quality and more
I recently had Absolute Airflow Heating and Cooling come out to service my HVAC system, and I couldn't be more impressed! From start to finish, the experience was smooth and professional. The technician arrived on time, explained everything clearly, and even took the time to answer all my questions. They were thorough in their inspection and maintenance, ensuring everything was running optimally.
What really stood out was their commitment to quality and customer satisfaction. The team was friendly, efficient, and respectful of my home. I’ve used other HVAC companies in the past, but Absolute Airflow really set the bar. I highly recommend them for anyone in need of heating and cooling services!
~ zulfikar I
Alex's company came recommended.
I have an old, three storey property with difficult access.
Alex arrived punctually to quote the job. He worked out a money saving way of hoisting the hardware onto the roof.
Alex's team of tradesmen (including Alex) worked for two solid days to complete the job. They removed the existing old, evaporative cooler and it's plumbing/vents. They installed a Daiken system with separate cooling areas and then cleaned up spotlessly after their work.
My electrician installed a new circuit and completed all the electrical work. He found Alex very easy to work with..
So, the job was on time, on price, extensive warranties for parts and labour, cleaned up and were great to deal with.
Absolutely earned five stars
~ James H
We needed to replace our ducted gas heater with a more efficient system and add cooling. We chose Absolute Airflow, a local business in the northern suburbs with competitive rates. Dion visited our site and recommended the appropriate ducted reverse cycle system with optional Airtouch 5.
Carol and Alex provided the final quote and were always accommodating to our requests, answering all our queries and processing our VEEC rebate without hassle. Dion and the team completed the installation in one day, with Alex coming down too to double-check the workmanship. We couldn’t be happier with the outcome. Reliable and trustworthy team. Highly recommended!
~ Christopher P
Alex from Absolute Airflow, along with his incredible team of experts, sets the benchmark for professionalism and customer care in the heating and cooling industry. Passionate, reliable, and solutions-focused, they go above and beyond to ensure every job is completed with precision and pride. As a fellow BNI member, I’ve seen firsthand the integrity, responsiveness, and technical excellence they bring to every project. Whether it’s a simple home install or a complex commercial fit-out, Alex and his team deliver outstanding results with a genuine smile. I highly recommend Absolute Airflow to anyone seeking quality, comfort, and a team that truly cares.
~ Satish S
Alex provided changeover installation to a new back-to-back split system and his work was to a new industry standard for both professionalism, communication, speed and expertise on-the-job. From end-to-end quote to installation; everything was taken care of by the team at Absolute Airflow. Anthony is also a great and knowledgeable business partner (take his advice!). Everything was completed in record time and with due care when it came to install requirements. So, if you live in or around the northern suburbs of Melbourne, I highly recommend you seek out Absolute Airflow first before anyone else. If you want NO headaches, go with Absolute! ⭐⭐⭐⭐⭐
~ Rob M
Alex and the team did a great job removing our existing A/C and replacing it with a better, more efficient and heaps more effective option. From the prompt assessment of the job to the same day provision of a quote, to the professional, clean, precise installation, every step was stress-free and DONE RIGHT!
Alex and his team were friendly, professional, helpful and went out of their way to answer our queries and concerns, even after hours.
A supreme job done at a competitive price, they truly went above and beyond.
Can’t recommend them highly enough.
Thanks Alex, Josh, Kyle, Andrew, Joe and Sue for all your efforts!
~ Meray H
I had a fantastic experience with Absolute Airflow Heating and Cooling. Andrew and Tarrant were professional, efficient, and incredibly knowledgeable. From start to finish, they communicated clearly, explained the process, and ensured everything was done to a high standard. Their attention to detail and dedication to quality were evident throughout the job.
Both Andrew and Tarrant were friendly, respectful, and made the whole experience stress-free. I’m extremely happy with their work and would highly recommend Absolute Airflow Heating and Cooling to anyone in need of heating or cooling services. Top-notch service.
~ Duran K
Alex at Absolute Airflow provided 5 star service across the duration of the project, from initial quote to installation. We switched from a gas ducted system to an electric ducted system. Alex arrived at our house to provide a quote and talked to us in detail about the products he offers taking the time to show us some examples of vents and grills which he had in his car from a previous job. A few days before installation, we had to change from an underfloor to in the roof space arrangement (due to plumbing work blocking underfloor access). Alex was more than understanding and worked with us to select vents that matched the style of our property. On the day of install, Alex and 3 employees worked quickly and efficiently to install our ducted system with 10 outlets. The job was done on time and budget. We are extremely happy with the end result!
I highly recommend Absolute Airflow if you're looking look for a stress free solution!
~ Amy C
Unbelievable service, On time.
No drama at all, I just got the service only a king could expect. Andrew was great with my Dad who unfortunately is of European decent who doesn't understand English greatly. Andrew spent the time today to educate my father on how to use the system properly.
The heating was also installed by Alex who took the time to go through the in and outs of why it should be installed in particular areas of the house and what size was appropriate. Since our heating has been spot on and the bills are unbelievably way lower than they used to be.
Thank you very much Alex and Andrew you have been great to me and my family.
~ Sam P
I was referred to Alex from Absolute Airflow through a friend to have a Wi-Fi controller added to my central aircon. Two of his team members came out and completed the job in under an hour. They were professional, courteous, and respectful throughout. They also took the time to answer my questions and showed me how to use the system properly—something my original installer never explained. I was so impressed that I booked them again for a full service just two weeks later. If you’re after a reliable team that delivers quality work on time, I highly recommend Alex and his crew!
~ Guang L
Great experience from start to end. Alex and his team were very responsive, knowledgeable and professional. Andrew the installer did an excellent job. My job seemed different but I know now that many others face a similar situation abolishing gas due to skyrocketing costs: My existing electric ducted cooling/heating system, used by the previous home owner for cooling only, still has several years in it but lacked smarts and economy being old. We decided to get a smart zones extension. We are very happy with the comfort and control now. Thanks to the team at Absolute Air!
~ Heinz S
I recently had my old air conditioning unit replaced by Alex and Andrew from Absolute Airflow, and I couldn't be happier with the service. From the initial consultation to the final installation, the team was professional, knowledgeable, and efficient.
They took the time to explain my options and answer all my questions, and they worked diligently to ensure the installation was completed on time and to the highest standard.
The new unit is running smoothly and keeps my home cool and comfortable.
I would highly recommend Absolute Airflow to anyone in need of air conditioning services.
~ Fabio A
After reaching out to other companies, we’re pleased that we chose Absolute Airflow to take care of our home’s heating and cooling needs. We were impressed at our first meeting with Alex who took the time to assess our space, discuss available options and answer all concerns and questions. Alex and his team were reliable, professional and courteous throughout the installation process. Our new ducted system works smoothly. We love the AirTouch 5 smart controller with its features and the added convenience of being able to control our system remotely. Thanks guys.
~ Ervan S
Alex and the guys from Absolute Air Flow recently installed a ducted split cycle system in our house. The staff were friendly, professional and respectful and the quality of their work was very high. We are very happy with the system and the way the the team did the vents with careful consideration of both the aesthetics and function of the system. We were also pleased that the team were happy to wear masks to keep our family covid safe throughout the installation process. All in all very happy customers and would recommend them. Thanks Alex !
~ Dan T
I recently moved into a new home and encountered issues with the air conditioning unit. Thanks to a recommendation from the previous owner, I reached out to Absolute Airflow Heating and Cooling, and the experience was exceptional.
Alex promptly assessed and fixed the problem. What impressed me the most was the immediate response, professionalism, and advice provided throughout the process.
I highly recommend Absolute Airflow Heating and Cooling for their swift and effective solutions, excellent customer service, and knowledgeable technicians. Thank you for the outstanding service!
~ Rebecca S
I recently hired Alex and his team from absolute airflow heating cooling for a commercial project, and I couldn’t be more pleased with their service. They arrived on time, were professional, and very approachable throughout the process. Alex made sure to keep me informed every step of the way which I really appreciated. The job was completed efficiently and at a high standard I’m so glad I chose them for this project and would highly recommend absolute airflow heating and cooling to anyone looking for reliable and professional service.
~ Tracey N
Great service provided by Andrew - Absolute Airflow Heating and Cooling. Andrew was professional, knowledgeable, and efficient in servicing both our evaporative cooling and heating units. He took the time to explain the process and ensured everything was running smoothly before he left. His attention to detail and commitment to quality work truly stood out. I highly recommend Andrew and Absolute Airflow Heating and Cooling for anyone in need of HVAC services. Thank you, Andrew, for your excellent service!
~ Sunil K
We engaged Absolute Airflow to replace a 20 year old Daikin reverse cycle central system and were very happy with the outcome. The presale service was excellent with great advice given, the price was competitive also. Supply chain issues aside (not within their control) we are very happy with the new system, installers arrived on time and were very efficient in their work completing quickly. We had an unforeseen issue during the install process and this was handled very effectively and inexpensively. I would highly recommend Absolute Airflow.
~ Robert G
We wanted to replace our gas ducted heating system, which had add-on cooling, with an electric one. However, we struggled to get the right advice and find the right product. A colleague recommended Alex from Absolute Airflow, and the service provided by Alex and the team was exceptional
The key value areas were:
• Understanding and knowledge – The team demonstrated a deep understanding of systems and technology, ensuring we received the right solution for our needs.
• Commitment – Even during the holiday period, the team went out of their way to accommodate us and delivered on time.
• Care – Throughout the process, the team provided all the information we needed and kept us informed of any changes. They ensured the job was completed efficiently and left everything tidy at the end..
• Value for money – The entire process was exceptional and offered great value compared to other quotes we received.
I would highly recommend Alex and the team at Absolute Airflow for any heating and cooling projects.
~ Jonathan K
I would thoroughly recommend using Absolute. Alex is easy to deal with, prompt, on time and he and his team offer excellent service and good value for money. Alex offered us good suggestions and a range of options, was very helpful whenever I needed to contact him and helped us out hugely when our existing evaporative system broke down during planned work to install air con units into an extension.
He and his team are very tidy, do excellent work, clean up after themselves and arrive when they say they will.
Highly recommend.
~ Robert E
Excellent experience. The team at Absolute Airflow has been brilliant. Communication throughout the stages of assessment, measurement, installation and final fit-off has been timely, accurate and complete. The installation team arrived on time and worked very efficiently and in sync with other tradesmen to conplete the task with care, attention to detail and high quality. I could not be happier with the service provided and the quality of the system installed. I highly recommend Absolute Airflow!
~ Sarah C
Absolute airflow heating and cooling were a treat to deal with. Alex is very professional and his team of trades are great to deal with. They were punctual, polite and friendly. The process of creating our new heating and cooling was really fluid. Alex kept us in the loop with everything and has great communication skills and report. Alex ran through the system with us and made sure we understood the new system. Overall the team was amazing and we love our new system.
~ Elizabeth B
Vincent and Taryn arrived today to service my two split systems ready for a potentially very hot summer. I couldn’t recommend them both enough for their professionalism and friendly service. Vincent spent ages meticulously cleaning the filters on my older system and they also checked the condensers which were hard to reach- even offered to replace the batteries on the remotes. Thank you Absolute Airflow- a completely stress free and expert service call.
~ Dianne S
Alex, Zeus and the team at Absolute Airflow were fantastic to deal with and did an excellent job. We had old ac wall units in a townhouse with no room for ducting (flat roof, concrete floor etc) and the team brilliantly installed bulkheads. Everything went to plan and we are delighted with the outcome. The whole team arrived when they said they would, were professional and cleaned up afterwards. I am pleased I trusted the reviews - this was a great experience. Thank you.
~ Andrew S